1. Who We Are

MyVIP Aviation is a boutique aircraft brokerage operating from Barcelona, Spain. The website myvipaviation.org is operated by DreamlineOne Pte Ltd, registered in Singapore. MyVIP Aviation is a charter broker and not an air carrier.

For any data-related enquiry, please contact us at charter@myvipaviation.org.

2. Information We Collect

We collect personal data you voluntarily provide through our forms, chat, email, and phone, including:

Identity data: name, company, role.
Contact data: email, phone number, WhatsApp number.
Trip data: departure and arrival airports, dates, passenger count, aircraft preferences.
Acquisition data: budget range, aircraft type, intended use.
Communications: messages sent through forms, our AI assistant, or direct contact.

We also collect technical data automatically: IP address, browser type, device, pages viewed, referring URL, and cookie identifiers.

3. How We Use Your Data

To respond to charter quote and acquisition enquiries.
To source aircraft availability and pricing from operators on your behalf.
To send transactional communications (quotes, itineraries, confirmations).
To improve our website, content, and pricing models.
To meet legal, regulatory, and anti-money-laundering obligations.

4. Legal Basis (GDPR)

For visitors in the European Economic Area and the United Kingdom, we process personal data on these legal bases:

Contract: to provide quotes and arrange charter or acquisition services you request.
Legitimate interests: to operate our business, prevent fraud, and improve our services.
Consent: for non-essential cookies, advertising pixels, and marketing messages.
Legal obligation: for tax, accounting, and compliance records.

5. Sharing Your Data

We share your data only with parties strictly necessary to deliver our service:

Aircraft operators and handlers required to quote or operate your flight.
Aircraft sellers, OEMs, and inspectors involved in an acquisition mandate.
Cloud infrastructure, email, and analytics providers acting as processors on our behalf.
Authorities where required by law.

We never sell your personal data.

6. Cookies & Tracking

We use essential cookies for the site to function, and analytics and advertising cookies (including Meta Pixel) to measure performance and improve our marketing. You can control cookies through your browser settings. Disabling them may affect site functionality.

7. International Transfers

Some of our service providers are located outside the EEA. Where personal data is transferred, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

8. Data Retention

We retain enquiry and trip data for as long as needed to serve you and to comply with legal, tax, and accounting obligations — typically up to seven years after the last interaction.

9. Your Rights

Subject to applicable law, you may request to:

Access the personal data we hold about you.
Correct inaccurate data.
Delete your data, subject to legal retention requirements.
Restrict or object to certain processing.
Receive your data in a portable format.
Withdraw consent at any time.

To exercise these rights, email charter@myvipaviation.org. You also have the right to lodge a complaint with your local data protection authority.

10. Security

We use industry-standard technical and organisational measures to protect your data, including encryption in transit, access controls, and audited cloud infrastructure. No system is fully secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the "Last updated" date.